Moment of the Month
Making a Moment Matter, is a reward scheme for staff. The reward is to recognise, both small and large gestures and kindnesses made by staff members towards their residents on a daily basis. These moments have a profound impact on the psychological and emotional well being of our residents, but can often be overlooked in the busy life of a care home.

MAKING MOMENTS MATTER
June’s award goes to HCA, Tony Wilson
Tony has gone out of his way to ensure that Neil is able to access the community and partake in trips out of Trewidden, providing him with 1:1 support in his own free time. There is a very special bond the pair.
Thank you Tony for making Neil’s day!
March’s award goes to HCA, Tony Wilson:
Tony recognised that a resident with an up and coming birthday would receive very few gifts, due to the resident having no family.
Tony knew that the resident’s most valued activity is smoking. Tony purchased a packet of cigars for the resident’s birthday. The resident was able to enjoy these, with Tony providing safe access to the garden, throughout the day.
Well done and thank you to Tony!


February’s award goes to HCA, Isabel Pearce:
Isabel recognised a resident who has difficulties in remaining settled within the Home. Isabel knew that this resident is very proud of her career as a seamstress and that she often talks about how she built up her own business. Isabel, recognised the need for this resident to be meaningfully engaged in an activity that was familiar to her, so Isabel brought in a sewing machine from home for the resident to use. The resident has loved demonstrating her talents to others in the Home, and it a pleasure to see her looking so happy!
Well done and thank you, Isabel.
January’s award goes to HCA, Brandon Riggs:
Brandon recognised the need to welcome a new resident into the Home, and to make her room feel as homely as was possible.
He requested that pictures be put up on the walls and that her personal belongings be brought in, so as to enable her to be at home in her new surroundings at Trewidden.
Making rooms feel like personalised spaces is an important part of the settling in process.
Thank you, Brandon, for you thoughts and empathy shown towards this resident.


December’s award goes to Rachel, Health & Wellbeing Coordinator:
Rachel was made aware that Ken, a resident of Trewidden Care Home, had become upset on Boxing Day as he couldn;t remember Christmas Day and felt that he had missed out on the celebrations. At lunch time, Rachel shared Christmas Crackers with Ken, and had re-wrapped one if his presents so he was able to open it again. A sincere thought to enable Ken to have a memory.
Special Commendations go to:
Megan, our Head Chef, for her efforts ensuring residents and their families had a wonderful Christmas dinner.
Karen, for devoting her own time to supporting residents to visit the local church.
Sylvie, for her Christmas spirit, singing carols with the residents and engaging the residents to join in.
November’s Award goes to Health Care Assistant, Lauren Fowler:
Lauren spent her free time at home preparing photographs, and arranging these as a collage, for a resident who is currently unable to leave her bed. This has enabled our resident to have a different outlook and appreciate pictures and memories of the local surrounding area. Our resident has shown great interest in this wall collage and made a comment to Lauren, at the time that Lauren arranged these on her wall. Lauren’s actions have created many moments for this particular resident.
Thank you Lauren.


October’s award goes to Louise Fowler
Louise is a Senior Health Care Assistant. who has spent many moments, this month, involving residents in Arts & Crafts activities. She has made birthday cards with residents, prepared the Rembrance Sunday display and supported with our Pre-School visits. Residents have been smiling, laughing and engaging during these times. making part of their day special.
August’s award goes to Jessica Scott
Jessica is a member of the housekeeping team and thoroughly enjoys interactions with the residents during her morning routine- Jessica was nominated for her efforts to involve residents with her cleaning routines giving them a purpose and involving them in meaningful activities they are familiar with.


June’s award went to Marina Mitchell
Marina took Anne out on a lovely sunny afternoon- this included travelling in Marina’s car with the roof down to go to Asda. At Asda Anne enjoyed browsing the clothes and purchased herself a new top, some hairspray and a lipstick. On leaving Asda Anne recognised the fun fair in the car park and although not operating at the time enjoyed walking around the rides reminiscing.