Making a Moment Matter, is a reward scheme for staff. The reward is to recognise, both small and large gestures and kindnesses made by staff members towards their residents on a daily basis. These moments have a profound impact on the psychological and emotional well being of our residents, but can often be overlooked in the busy life of a care home.
MOMENT OF THE MONTH – JULY
Our moment of the month for July, has been chosen for a care assistant who had arranged to go out into town with these two lovely residents. His shift became too busy and so he wasn’t able to be spared, so he went back after work and met them in the afternoon in his own time instead.