Moment of the Week is a recognition and reward programme for care staff.  Making Moments Matter is about recognising, both small and large gestures and kindnesses made by staff members towards their residents, on a daily basis. These moments have a profound impact on the psychological and emotional well being of our residents, but can often be overlooked in the busy life of a care home.

This weeks winner is Housekeeper, Karen Sutcliffe.

Manager, Jeanette Hocking said, “Karen was selected for taking time out of her busy schedule, to help and encourage a resident to walk, with kind words of encouragement and support”.

Well done, Karen!