The health, safety and wellbeing of our residents is of the utmost importance to us at Cornwallis Care Services. Because of this, and in light of the current situation regarding Coronavirus (COVID-19), we have developed detailed plans in areas such as safeguarding, infection control and health & safety.
We will be guided by three core principles:

The safety and wellbeing of ALL members of our community

Following government, CQC, World Health Organisation and NHS guidelines

Care, kindness and empathy

New Year COVID-19 Update

Following the Prime Minister’s announcements on 31 December, and the subsequent move of Cornwall into a Tier 3 status, we have had to once again review our visiting policy across our Homes.

In light of a new strain of COVID-19 which spreads more rapidly, of the large increase in positive cases, both locally and nationally, and of the additional pressures placed on our local hospitals, Cornwallis Care Services has made the difficult decision to continue to limit visits to our Homes, to all but essential visitors, until further notice.

We understand that this is not how any of us would want to start a New Year, but our priority must remain with the health and safety of everyone living and working within our Care Homes.  As we are sure you can appreciate, this is a very rapidly changing situation, and we are doing all that we can to ensure that we keep you as up to date as is possible regarding frequent changes to policy.

We continue to provide video call and telephone communications and pre-arranged window visiting, wherever possible.

Many of you will have seen pictures in the media of the first Covid-19 vaccinations taking place. We welcome the recent news about the Oxford vaccine and await details of how this will be rolled out to care homes. Your Care Home Manager will be in contact regarding details, once we have them, and of any necessary consents.

Despite having to impose restrictions over the festive period, our dedicated Care Home staff worked tirelessly to provide delicious food, entertainment, fun, company, love and laughter to everyone in their care.  Please turn over to see some Christmas snapshots across our Homes.

We would like to take this opportunity to publicly thank all our staff, for the incredible dedication and flexibility they have shown day after day, month after month. There are still hard days ahead of us, but we know that we are equal to the challenge.

Thank you again for your understanding at this time around these difficult decisions, and we wish you a safe, healthy and happy 2021.  No doubt I will be writing again shortly!

Click here to find the relevant Whats App phone numbers.


Click HERE to read the CCSL COVID-19 policies