To provide care with warmth, dignity and kindness. We believe in respecting our residents’ wishes, to provide dedicated person centred care whilst giving residents the right to make their own decisions. We strive to ensure that our homes provide an environment where residents feel a sense of contentment each and every day.
Every member of our team shares the same goal of providing the highest standards that are paramount in ensuring residents are offered the best possible care in a friendly and courteous manner. We believe we can best support our resident’s choices and aspirations by creating individualised care plans and designing thoughtful activities that will engage and inspire.
To continuously improve and develop the services we provide through:
The quality of care, support and hospitality we provide for our residents;
Forming meaningful partnerships with the people we support, their families, commissioners and the local community
Maintaining an environment which is safe, warm and homely
The development and support of our staff
Evidenced based practice
Integrity, trust, kindness, dignity, compassion and respect throughout our organisation
We actively listen and respond to the people we support and to each other
We support people to achieve their aspirations
We seek out, appreciate and encourage the potential in everyone
We strive to be honest, transparent, fair and ethical in everything we do
We learn when things go wrong
We celebrate success and try to make life enjoyable for all